1According to Hutchinson (2015), which of the following are classified as non-adjudicative approaches to dispute resolution?
2The Workplace Relations Commission (WRC) was established in 2015 to merge the functions of which previous organizations?
3What are the four key elements of negotiation as identified by Neale and Bazerman (1992)?
4Which division of the Labour Relations Commission (LRC) consists of 13 conciliators and provides an unbiased service for the public and private sectors?
5Which of the following is NOT one of the five suggestions provided in the text to help avoid or minimize workplace conflicts?
6Which organization is described as the first bespoke facility for Alternative Dispute Resolution in Northern Ireland?
7What is the specific role of an Industrial Relations Officer (IRO) when providing conciliation services through the WRC?
8According to the Law Society of Upper Canada, negotiation in its simplest form is defined as:
9Which organization specializes in training mediators and has trained over 5,000 worldwide?
10Identify the functions of the Workplace Relations Commission (WRC) as listed in the text.
